Returns
Select returned stock directly, or link an invoice when the original bill is available.
Return flow for counter staff
View sales bookChoose return typeAdd returned itemCheck conditionPost credit or exchange
Customer Return
Loading stock...1Bill or customerOptional for direct returns
2Returned medicinesAdd item, quantity, condition
3Refund or creditCredit, refund, or exchange
4Post noteFinish required fields
1. Find bill or customerLink a bill, or continue as direct return.
Customer is optional for direct returns.Use invoice search to shortlist this list.
2. Refund and stock decisionChoose reason, settlement, and refund mode.
3. Returned medicinesSealed items may return to saleable stock.
MedicineQtyUnitPriceGSTConditionStock action
No return items addedAdd the returned medicine first. Condition and stock action can be changed before posting.